Dominic Townsend

Pragilist | Pragmatic Agile
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This is me

Objective

I describe myself as a Pragilist; a PRagmatic AGIle & Lean - (ist) Adopter | Coach | Mentor | Consultant. “My objective is to use my technical skills and management experience to help companies in the hi-tech industry fix, change, or improve their engineering development. I like to be challenged and continuously learning. Using a combination of Agile Coaching, Lean Startup methodologies, Design Thinking and a Continuous Improvement mindset, my passion is helping teams realise their full potential and feel pride in what they can achieve.”

My Skills & Experience

Skills and Experience

LEADERSHIP
Engaging leadership approach with extensive experience leading teams of professional engineers (10 – 65 direct/indirect reports). Excellent interpersonal communication skills with high emotional intelligence. exceptional ability to identify, develop and motivate professionals.
STRATEGIC MANAGEMENT
Vast experience maturing departments and organisations with things like Career Development Frameworks, using OKRs, coaching Executive Leaders in strategic, tactical and operational thinking and managing outcomes and setting up teams for success. Capable interim CIO/CTO.
CONTINUOUS IMPROVEMENT
Experience creating CI frameworks, mindset and tools. Experimental change, retrospectives, lean principles, journey mapping, lean coffee, kaizen events, gemba walk, TIMWOODS, 5S’s. Using tools for problem type identification, fishbone, 5 whys, etc.
PROJECT MANAGEMENT
Exceptional organisational and planning skills, working within Stage-Gate, Waterfall, Lean | Agile | Kanban, and ISO accredited environments, including medical imaging and industrial control manufacturing.


AGILE COACHING | DEVELOPMENT
Excellent understanding of Agile Development tools and approaches, including successfully introducing and fixing Agile implementations with excellent understanding of how to apply agile-lean in a variety of industries.
BUSINESS ANALYSIS | PRODUCT OWNERSHIP
Extensive experience analysing and documenting user stories to meet the business requirements for various functions and applications. Assisting with product planning, product backlog formulation and grooming, and customer journey mapping.


LEAN START-UP AND CHANGE
From Design Thinking through to Lean Change, experience of coaching teams from IT, software, firmware, hardware and integrated systems. Understanding People-Organisation-Culture. Experience leading agile transformation.
SOFTWARE | FIRMWARE | HARDWARE SKILLS
Extensive computer programming experience using C and assembly languages, PHP, HTML, CSS, MySQL, Powershell and Python scripting language.

My Work Summary

Work Summary

 
Position (reports)Company (area)Department/SubsidiaryHeld (yrs) [reason for change]
Senior Manager Software Development
(2 – 45 direct/indirect )		Verizon Connect
Fleet Management Software		Compliance Business Unit2023 – current
Software Practice Lead
(10 – 14 direct/indirect )		Voyager Internet Ltd
(Voice/Broadband/Internet)		Software & Test Practice2021 – 2023[Opportunity]
Delivery Lead | Agile – Lean Coach
Principal CSI Manager (2 direct)		Computer Concepts Ltd
(IT Services)		Leaven (Cloud Transformation)
Continual Service Improvement		2020 – 2021
2018 – 2020 		(2.5 yrs)
 		[Opportunity]
[Position redundant]
Director of Engineering
(20 – 26 direct/indirect)		ARANZ Medical Ltd
(Medical Imaging)		Engineering Department2017 – 2018 (1 yr)[Position redundant]
Controls Team Leader
(6 – 8 direct)		Cavotec
(Industrial Controls)		Cavotec MoorMaster™2014 – 2017 (3 yrs)[Opportunity]
Senior Manager – Radio Firmware
(13 – 20 direct/indirect)		Samsung
(Silicon/WiFi/BT/GPS)		Samsung Cambridge Solutions Centre2011 – 2014 (3 yrs)[Returning to NZ]
Principal Engineer
(3-8 direct)		WhisperTech Ltd
(Stirling Engine – environ)		Electronics & Software Department2009 – 2011 (2 yrs)[Earthquake]
Software Department Manager (65 direct/indirect)
Software Team Manager | Engineer (12 direct)		Allied Telesis Labs
(Networking Equipment)		Software Department2006 – 2008
2001 – 2006 		(7.5 yrs)
 		[Time for growth]
 
Research & Development Engineer   –Lincoln Ventures Ltd
(Technology Consulting)		Lincoln Technology Group1996 – 2001 (5 yrs)[Time for growth]
Consultant | Owner   –Mnemonics Ltd
(Technology Consulting)		Agile | Lean | PjM | BDMContinuous
inactive

My Passion

You can quote me on that

My Education

Qualifications

MEng

Master of Electronic Engineering University of Hull, 2000

DipEng

Postgraduate Diploma in Environmental and Ecological Electronic EngineeringUniversity of Hull, 1994

BEng (Hons)

Bachelor of Electronic EngineeringUniversity of Hull, 1994

My Hobbies and Interests

Spare Time Here

Woodworking & Cabinetry

I have built my own cabinet and woodworking workshop, including movable workbenches, and have used it to make bedroom furniture…
Electronics & Software

Built home automation projects for RFID Cat-flap, remote controlled Home Alarm, Remote Garage Door operation, Beer Fermenter controller, PID controlled…
Sports

playing soccer, table-tennis, golf, tramping, running, cycling, card tricks (is that a sport?), and taking my kids to their sporting…

Pursuits

Painting (pictures not walls)

I have always loved to paint and draw with a special passion for watercolours, but also pen, pencil and acrylics.…
Craft Beer Brewing

Fully automated brewing set-up using a 3 kettle approach. Built a temperature controller for the fermentation to precisely controlled fermentation…
Other Stuff too…

Psychology, designing websites and company logos, reading, playing the guitar, Taskmaster (for the kids), cooking, coffee roasting. And some fun…

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My Work History

Detailed of Roles Held

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My Core Beliefs

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Contact Me

Contact Details

dominic@pragilist.com

Cell: +64 21 365 077